Shipping & Handling
AT T N D BATH & CANDLE CO WE AIM TO TRY TO GET THE GOODS TO AS FAST AS POSSIBLE!
We aim to keep stock on hand for quick dispatch and to ensure we can maintain the highest of quality products are being sent.
However please note candles are made to order.
We aim to have your items sent within 2-5 business days! However, this can change during peak periods and sales.
If any delays are to occur, we will contact you with your provided contact method.
All items are sent from Melbourne, Victoria.
Items will vary depending on the selection method made by you at the checkout. We send our items various ways to meet the customer needs for postage prices and speed depending on their location. We use shipping methods with Australia Post and various courier companies such as Fastway and Courier Please.
We try to keep the postage prices as cheap as possible however being a small business we are unable to cover the cost of postage on your order. If you feel that you have been calculated unfairly for postage at the checkout, please contact us and
we will look into any issues that may have occurred.
All items that are within https://www.tndbathandcandle.com.au/collections/electric-warmers-aroma-diffusers-salt-lamp (ELECTRIC WARMERS / AROMA DIFFUSERS / SALT LAMP ) are EXCLUDED from free shipping and DO NOT count towards free shipping on orders $70 and over australia wide. These items are all fixed price shipping.
If you are requiring express shipping, please select this option at the checkout.
PLEASE NOTE: Express Shipping is ONLY the shipping method, it DOES NOT place your order to the front of the line for dispatch.